Tax Defense Network Review (Updated 2020)

Shannon McKee
Expert Contributor
Last Updated:
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There are many tax debt relief companies out there that claim they can help you take control of your debt to the IRS or the state and make it easier to manage. Most of these companies offer promises, but only a fraction can deliver real results.

In your search, you may have come across the Tax Defense Network. This company offers a few services, including tax preparation, tax relief solutions, and audit representation. But you may be asking yourself the next logical question: Is Tax Defense Network a scam? People are using this company to help them with their tax debt — should you? There are many tax debt relief scams that pose as legitimate companies. It’s important you find out which are reputable and which are there to take your money.

Our expert team of tax relief company reviewers at Solvable have done their research and found that this company is reputable and can help you make your IRS and state tax debt more manageable. Take a look at what we found in this review of the Tax Defense Network.

Tax Defense Network Reviews

Tax Defense Network has an A+ rating with the Better Business Bureau for the work they have done for their customers. They also have an 8.6 out of 10 rating with Trustpilot, a service that uses user reviews to gather real-world opinions on companies around the nation.

Through years of business, Tax Defense Network has helped individuals, businesses, organizations, and even entire towns and cities with managing their IRS and state tax debt. They are very highly rated in the tax relief world and have garnered praise for their work.

Tax Defense Network Review (Updated 2020)

David D. Jones Sr. wrote, “TDN was excellent in handling my case. I was informed throughout the entire process. I will highly recommend them to anyone.” There are over 1,000 positive reviews of Tax Defense Network that make up their 98% BBB customer review rating. Rather than take companies’ promises to deliver on faith, you should always look to see what their customers are saying about them first.

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How Long Has Tax Defense Network Been in Business?

Tax Defense Network has been a valuable resource to people experiencing troubles with taxes since 1997. This company is owned by a parent company, MoneySolver, which is a company designed to offer solutions to many debt problems.

They report that since they started offering their services, they have consulted over $17 billion of debt. They have been so successful in the tax relief field that they have grown to have an office in every state in the United States and have been voted into the top 10 places to work in their headquarter city, Jacksonville, Florida. They have a bilingual customer support staff that lets even more people take advantage of their services.

Tax Defense Network’s focus on its customers makes them one of the best options for those looking for relief from their tax debt. They have a proven track record of assisting their customers in every way they can with their extensive menu of tax services. Here are a few ways Tax Defense Network ensures their customers get what they need.

Professional Teams

Since Tax Defense Network opened its doors, they have employed hundreds of tax professionals across the country to help their clients find solutions for their tax debt problems. They employ enrolled agents, tax attorneys, accredited tax advisors, certified public accountants, and tax analysts to make up their teams.

These professionals specialize in different aspects of the tax world so that you can find a professional who is an expert in what you’re trying to accomplish. Whether you are trying to reach an agreement with the IRS, find representation in a tax audit, or want to prepare your taxes in a way that will keep you compliant, there’s a professional at Tax Defense Network who can help you.

Core Values

This company’s core values are experience, expertise, confidence, and respect. They embody experience through employing seasoned tax professionals to help their customers. Collectively, their team has 250 years of expertise and experience to ensure you’re getting help from people who know federal and state taxes inside and out. Over the years, they have striven for customers’ confidence in their ability to provide solutions to tax debt problems. They also strive for respect for their clients. They try to match each client with an advisor that will stick with them every step of their way to tax debt freedom.

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Tax Defense Network also implements FIRE and ICE philosophies to ensure they are giving the best service to their clients. The way they achieve ICE, or Ideal Client Experience, is by instilling FIRE, or Fully Informed with Realistic Expectations. Tax Defense Network does its best to not send you false promises similar to the ones less reputable services give you. They strive to stay honest with customers about what they can expect by being as transparent as possible.

Being in tax debt can be a continuously stressful situation that will not go away unless you take action. The issue for the average person is figuring out what those actions should be. Companies such as Tax Defense Network can be a valuable resource in your fight to become debt-free.

How Tax Defense Network Can Help You

Tax Defense Network offers many services to help their clients find exactly what they need to improve their tax debt situations.

If you seek a way to manage your existing tax debt, Tax Defense Network uses a three-step system to find ways to find the best course of action for your situation. The first step in the process is to provide a new client with a free, no-commitment consultation with a tax professional to get to know the client’s tax debt situation. Step two involves the tax professionals working with the IRS and state agencies on your behalf. The final step occurs when your tax advisor does everything they can to come to an agreement or solution to pave the way to you being tax debt-free.

On average, people waited 18 minutes on hold with the IRS in 2016. And once they got through to an IRS agent, there was no guarantee that they were able to navigate through the call to an agreement. Tax Defense Network clients, however, do not have to stay on hold at all, and your tax professionals know how to reach the best agreements available to you.

Here are some of the services Tax Defense Network can offer you.

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Free Tax Consultation

To start your experience with Tax Defense Network, you must first take advantage of their free tax consultation. Once you’ve reached out to their team via phone or email, a tax professional will talk to you about your present situation to create a profile for you. This profile will be what your advisor uses should you choose to sign up for Tax Defense Network’s services.

You do not have to know what you’re looking for when you go into the consultation. The advisor you speak to will analyze your situation and make suggestions that might be beneficial to your tax debt status. The consultation is Tax Defense Network’s way of getting to know you and your situation, so they know what they can offer to help. It’s important to present a full picture of your tax debt situation during your consultation so that the tax professionals will know what routes you should take to manage your debt.

If you’re not sure what information to give them, they will guide you through the process and ask for anything that might help them in their investigation of your tax debt relief options. After all, they are the professionals, and they are there to help you.

One of the most attractive aspects of working through Tax Defense Network is that you do not have to pay anything until your financial case is thoroughly investigated. You only pay for Tax Defense Network’s services once you agree to take advantage of your tax advisor’s plan to help you manage your tax debt. If you don’t like what your tax professional has to offer with the plan they create, you can walk away without paying anything. Their free consultations are completely confidential and non-binding. But if you approve of the plan your tax advisor has created for you, you may be well on your way to lessening the burden of your tax debt.

Tax Preparation and Compliance

If you’re trying to avoid being in tax debt to the IRS or your state before it happens or to keep it from happening again, Tax Defense Network offers professional tax preparation services to make sure you’re complying with all applicable tax laws.

They offer tax preparation services to both businesses and individuals. If you’re trying to make sure you stay compliant with your payroll taxes, Tax Defense Network can help your business stay on the IRS’s good side. Even if you just want information on how to manage your tax compliance yourself, Tax Defense Network makes it easy to find the tax forms you need to do so.

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The process starts with the consultation where the tax professional will develop a background for your financial situation to decide what steps you might need to take to file a tax return and stay compliant. Once you agree to move on with Tax Defense Network’s services, their teams will investigate which forms you need to prepare your taxes and file a compliant return. They help you gather all the documents you need for your individual or business tax return and file it on time.

Tax Defense Network keeps you updated and informed during every step of the process, so you have a better idea of what’s happening with your return. You don’t want to be left in the dark when it comes to your taxes, so your team of tax professionals keep you in the loop and answer any questions you might have.

Tax Settlement and Negotiation

Once you’re past your free consultation, Tax Defense Network will communicate with the IRS or state on your behalf to work toward a tax settlement agreement. These settlement plans are an agreement between you and the IRS or state that gives you a chance to make paying what you owe to them more manageable. Some settlements even reduce the amount you owe to the IRS or state. Tax Defense Network uses the financial, life, and tax information you gave them about yourself and negotiates with the IRS or state to gain one of these settlements.

Offer in Compromise

An Offer in Compromise (OIC) reduces the amount of tax debt you owe to the IRS or state in exchange for your agreement to make payments on your tax debt in an established timeframe. In 2017, 40% of applications for an OIC were accepted. This is just one of the agreements Tax Defense Network can negotiate on your behalf.

Once the IRS accepts your application to an OIC or one of their other settlement and payment programs, you will be considered in good standing with them. You can only break this good standing if you fail to make payments or if you move past the allotted time you’re allowed to make payments. With proper negotiation, you can take advantage of the many programs the IRS offers as long as you are eligible for them. Factors that might make you ineligible are factors such as too-low tax debts, bankruptcies, and previous payment plans.

Installment Agreement

One of the more popular tax settlement programs is the installment agreement. This is a more simple option that allows you to break your tax debt into smaller monthly payments instead of having to pay it all in one lump sum. This can be a valuable option if paying the entirety of your tax debt now will put you in a financial crisis or if you think you will be better able to pay off your tax debt later.

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State Tax Relief

If you owe taxes to a state government, you have other options available to you. However, these options vary state by state. Every state has its own unique tax code, so the options and approaches you and your tax advisor will take to reduce your tax debt will be specific to the state you owe taxes to. Since Tax Defense Network has locations in all 50 states and Washington, D.C., you’re sure to find assistance from a tax professional who is well-versed in what your state offers in terms of tax relief.

What These Settlements Can Do for You

One of the major benefits of these settlement agreements is that the IRS may stop using collection agencies to track you down and may remove any liens, levies, or garnishments they have placed on your property and wages. This can put you in a better financial situation from which you can better take on your tax debt payments.

You can do your research and try to navigate your way through phone calls with the IRS, multiple tax forms, and more to apply for these programs, or you can let a trusted company such as Tax Defense Network represent you to be sure you’re taking advantage of every tool at your disposal.

Tax Resolution and Liability Investigation

Tax resolutions are specific methods that can improve your tax situation with the IRS or the state you owe taxes to. When Tax Defense Network looks into your tax resolution options, they will investigate all the parts of your situation to look for ways to reduce the amount you owe and find solutions to help you take control of your debt.

Specific examples of tax resolutions Tax Defense Network can help you with include some of the services we mentioned above, such as audit representation and filing for an offer in compromise agreement. Tax Defense Network might also look into your eligibility for the IRS Fresh Start Initiative, debt forgiveness programs, appeals, and payment plans. If you have liens on your property, levies on your bank accounts, or the IRS is garnishing your wages, Tax Defense Network may be able to make an agreement with the IRS on your behalf to remove them.

In short, Tax Defense Network uses the information you give them to dive deep into your financial relationship with the governments you might owe taxes to and finds any way to reduce or make more manageable the amount of debt you are liable for.

Tax resolution is all about knowing where you stand in your finances, particularly in your tax debt, and looking for any possible way to improve it. The expert team at Tax Defense Network knows the ins and outs of the tax world and uses this knowledge to take advantage of these tax relief opportunities. The proof is in the numbers — every month, Tax Defense Network successfully resolves more than 4,000 tax cases.

How Much Can You Save With a Service Like Tax Defense Network?

Tax resolution companies such as Tax Defense Network help people resolve millions of dollars in tax debt every year, and they may be able to do the same for you. How much you can save on your tax debt by taking advantage of Tax Defense Network’s services depends on the amount you owe, your current financial situation, and your eligibility for IRS and state tax relief programs. After your free consultation, you’ll have a better idea of what Tax Defense Network can do for you and how much they might save you in the amount of taxes you owe.

Tax Defense Network Cost

Tax Defense Network offers financing options that start out at $99 per month of service. On average, a customer will spend $3,000 to $4,000 for Tax Defense Network’s services. This cost widely varies depending on the services you sign up for. The more in-depth the service, the more it will cost you and vice versa. After your consultation is completed, the tax professional you spoke to will be able to tell you how much the services you need will cost as well as an estimate on how much you will save in tax debt should you continue with the process.

Their in-depth tax services are mainly designed for individuals and businesses with thousands of dollars of tax debt, and if your debt isn’t high enough, you may not be eligible for some of the services. Much of the reason for this is that the IRS’s programs for agreements often have a minimum amount of tax debt you can have before you’re eligible for the programs.

The rates Tax Defense Network charges are around the industry standard. Their payment plans are personalized so that you will be able to find one that fits your budget. For the amount you can save utilizing the services Tax Defense Network offers, the investment can be well worth the money.

How Long Does Tax Defense Network Take?

The amount of time Tax Defense Network takes to give you the help you need depends on the services you’re signing up for. You can go through the consultation process as soon as you decide to reach out to Tax Defense Network so that they can start working on your case as soon as possible.

To give you an idea of how long these processes can take, the IRS has up to two years to consider whether or not you are eligible for an offer in compromise settlement. Not all processes and tax services take that long — some can be completed in less than a year or a few weeks. It all depends on your financial situation and how Tax Defense Network is helping you.

During your consultation, your advisor will be able to give you a rough estimate of how long the service you are considering will take. If you’re signing up for tax preparation services, your visit with Tax Defense Network won’t take much time at all. Again, how long your tax team takes depends on the nature of your situation and the services you sign up for.

However, you can rest assured that whichever service you take advantage of, Tax Defense Network will keep you updated every step of the way, and they are always available to answer your questions via phone or email. It’s in both your interest and Tax Defense Network’s to make sure you get the help you need as quickly as is allowed to help you take control over your tax debt.

What Is Tax Defense Network’s BBB Rating?

Tax Defense Network has an A+ rating from the Better Business Bureau. They have been accredited with the BBB since 2008 and have a 4.5-star rating from over 300 customer reviews of their services. With all the years’ experience the teams at Tax Defense Network can use to expertly assist you with your tax debt, they have been able to maintain a high level of customer satisfaction.

An A+ score is the highest rating a business can get from the BBB. To achieve an A+ rating with the BBB, a company has to go above and beyond in providing the best services for their clients and customers. The BBB reviews companies all around the country to help give potential customers a better idea of who they can trust with their business.

These third-party ratings are important — they give you an inside look at how satisfied people are with a business without being filtered. As you shop for a tax debt relief company, always refer to ratings from organizations such as the BBB and Trustpilot to get the truth of what people think about the company you are considering.

Taking control of your IRS or state tax debt is easier with companies like these on your side.  If you want more information on tax resolution companies like Tax Defense Network and tax debt in general, Solvable has all the information you need to start your path to being tax debt-free.

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Shannon McKee
Expert Contributor
Last Updated:

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