Amica Homeowners Insurance Review

Amica is our pick for best overall home insurer, largely thanks to its high customer satisfaction numbers. The company sells home insurance to the lower 48 states and Washington, D.C.

Line drawing of a two-storey house with an attached garage between two trees, under clouds, illustrating Amica Homeowners Insurance Review
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What to Know

Amica home insurance is a good choice for most homeowners outside of Alaska and Hawaii, the two states where it doesn't sell policies. It offers a standard policy with plenty of offerings and a long list of optional upgrades.

What stands out about Amica is its complaint index score with the National Association of Insurance Commissioners (NAIC): 0.21, meaning it receives far fewer complaints than expected for a company its size. For context, a score of 1.0 means a company received the average number of complaints expected.

Amica

Best Overall
Get Quotes
Discounts
9
Online Quotes
Online Policy Purchase
  • Available in 48 states and D.C.
Why We Like Amica

Amica insurance suits homeowners who want a standard policy that fits their home. Its options include water backup/sump overflow coverage, dwelling replacement coverage that extends beyond the standard limit, and the Platinum Choice package for higher limits. Discounts include loyalty and claim-free credits plus credits for alarm systems and new or remodeled homes, and you can file claims online.

Pros and Cons

Pros

  • Very low number of complaints
  • Offers earthquake coverage
  • Online claim filing and management

Cons

  • No flood insurance option
  • No online policy purchases

Solvable's Take on Amica Homeowners Insurance

Amica is the right pick if your home needs more than a bare-bones policy. If you own valuable jewelry or watches, you can raise those limits through the Platinum Choice package. If you run a business from home, you can add home business coverage. If you have a sump pump, water backup/sump overflow coverage is available.

In select states, Amica also sells dividend policies, which Amica says may return up to 20% of your premium paid. Amica acknowledges that dividends aren't guaranteed.

Although you can't buy policies online, Amica boasts a very low complaint rate. Its NAIC score of 0.21 was lower than all but two insurers in our study: Chubb (0.08) and Country Financial (0.07). We rated customer satisfaction high in our methodology, giving it a weight of 35%.

Amica Homeowners Insurance Discounts

Several of Amica's discounts, like loyalty and claim-free, reward staying with one insurer over time. Availability and amounts vary by state and eligibility requirements.

  • Loyalty
  • Multiline
  • Claim-free
  • AutoPay
  • E-discount
  • Paid in Full
  • Alarm System
  • New/Remodeled Home Credit
  • Automatic Detection Devices

Amica Homeowners Insurance Coverage

Dwelling

Pays to repair or rebuild the house itself after a covered loss. The optional dwelling replacement add-on extends coverage beyond your limit, so your dwelling limit can stretch further if rebuilding costs run high.

Other structures

Pays for structures on your property that aren't attached to the house, such as a detached garage, fence or shed.

Personal property

Pays for your belongings, like furniture, clothing and electronics, after a covered loss. Amica also offers an optional personal property replacement add-on, so ask how it would change what you're paid for damaged items.

Loss of use

Pays extra living costs, such as a hotel or rental, if a covered loss leaves your home uninhabitable during repairs.

Personal liability

Covers you if you're legally responsible for someone else's injury or property damage.

Medical payments

Pays medical bills for guests hurt on your property, regardless of fault.

Frequently Asked Questions

Is Amica home insurance good?

For most homeowners outside Alaska and Hawaii, Amica is likely a strong fit. A standard policy can be bulked up with add-ons like water backup coverage and dwelling replacement above your limit. Online policy purchases are not available.

Does Amica cover water backup or sump pump overflow?

Water backup and sump overflow coverage is an optional add-on on Amica policies. If you have a sump pump or a finished basement, look for this coverage when you get a quote.

What is an Amica insurance dividend policy?

An Amica dividend policy is a feature available in select states that may return a portion of the premium you paid. It's a possible return of premium, not a rate discount, and Amica is explicit that dividends aren't guaranteed and aren't available everywhere.

Jason Devaney

Written by

Jason Devaney

Head of Content · Former insurance content lead at U.S. News & World Report

Jason Devaney leads content at Solvable, including the guides, comparisons and search content people find when they shop for auto and home insurance. He spent nearly five years in editorial at Dotdash Meredith, rising from Quality Assurance Editor to Editorial Director, and then led insurance content at U.S. News & World Report. His standard is simple: explain coverage in plain English, keep it accurate, and never talk down to the reader.

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