Solvable Score

If you’ve read any of the Solvable debt relief company reviews, you may have noticed a number ranging from 1 to 10 that represents a company’s “Solvable Score.”

Just as a consumers’ credit score determines how lenders perceive their likelihood to pay off debt, the Solvable Score represents how trustworthy and reliable we believe a financial services firm to be.

Just like a FICO credit score, our proprietary Solvable Score is based on a number of factors that, combined, tell you how likely the company might be to help you solve your specific financial problems and take the first steps toward better financial health. Solvable Scores are never influenced by advertising or affiliate marketing.

Our Approach to Research-Driven Reviews and Accurate Solvable Scores

The Solvable Score gives you an objective look at how debt relief companies compare based on our research.

Criteria for high scores include, but are not limited to:

  • Excellence in customer satisfaction
  • Positive online reviews on reputable websites
  • Broad range of expert services
  • Long and prestigious company history
  • Certifications and accreditations
  • Social media presence
  • Media coverage exemplifying a positive reputation

Like a FICO score, the Solvable Score is a cumulative score that represents all factors evaluated by our editorial team and expert researchers.

Our Research

In determining Solvable Scores and compiling information for our company reviews, we leverage publicly available information from highly reputable sources. We also take into consideration information posted on the company’s own website, including the company history, policies, services offered.

Take a deeper look at some of the factors that contribute to a company’s high Solvable Score:

Positive Customer Reviews Honors & Accreditations

Great companies take care of their customers, which leads to positive reviews on top consumer review websites. Less trustworthy companies may show a preponderance of negative reviews or, perhaps, very few reviews published at all. A lack of positive reviews will negatively affect a company’s Solvable score.

We also evaluate information on third-party certification sites, such as the Better Business Bureau.

Honors & Accreditations

Membership in organizations like the National Association of Tax Professionals, the National Association of Enrolled Agents, or certification as an IRS-approved continuing education provider also weighs favorably in a company’s Solvable Score.

In addition, if a company hires CPAs, tax attorneys, and IRS enrolled agents, we recognize that in our review and Solvable Score.

Broad Range of Expert Services

We evaluate the company’s range of expert services because we’ve determined this to be an important factor in selecting a debt relief firm.

Consumers often prefer to work with a single company that provides a “one-stop” experience for all their tax needs. This can include tax debt relief as well as assistance with tax filings to help taxpayers stay up to date and avoid future trouble with the IRS.

Services may also include representation during a tax audit, help stopping liens, levies or wage garnishment, and ongoing financial counseling. Taxpayers may also want assistance with local and state taxes, as well as federal tax debt.

Working with one company that provides all these services can save time and also reduce the overall cost of debt resolution.

Fair and Honest Customer Service Policies

We consider how a debt relief company treats its customers. Can consumers get a free consultation? Is there an option to receive a refund if the customer isn’t satisfied? How long does tax resolution usually take? How responsive, communicative, and transparent is the company over the course of a typical tax debt relief case?

We comb through consumer reviews and read each company’s FAQs and terms and conditions as published on the company website to determine the answers to these questions and more.

Overall Company Reputation

We also read news stories about a company, examine their social media resence, and see what coverage—positive and negative—the company has garnered.

A company’s history and time in business play a role in their score. A company that has been around for a long time knows what it takes to keep customers happy. A positive, longstanding reputation earns points toward a company’s Solvable Score – just like a long credit history bodes well for a consumers’ FICO score.

Unbiased Research

It’s important to note that every Solvable Score is based on a careful analysis of the research we have done and publicly available information about each company we rate.

Companies cannot pay for a higher Solvable rating. Our Solvable Score is our honest assessment of how well-equipped a company is to help you get out of debt and take the first step toward financial freedom.

Up-to-date Information

Solvable Scores change with time, as additional reviews are posted or new information becomes available about the debt relief firm. Check our Solvable reviews often for updates before you choose a debt relief firm to work with you.

Your Help

Our Solvable Scores are only as good as the information we can gather. If you have a recent experience with one of the companies listed on our site, we would appreciate your input. Leave a review on their profile page for other visitors to see, as it will help them make their decision and will influence the company’s future Solvable Score as we revise our ratings based on the information.

 

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